Video Codec:

Preferred:

– Apple ProRes 422 & 422 HQ (excluding LT, Proxy, 4444, XQ, or other variations).
– Avid DNxHR (SQ and higher).
– Avid DNxHD (minimum 145 for 1080p, 80 for 720p, 60 for SD).

Potentially Acceptable:

– H.264, minimum 2 MBit/s for SD, 15 MBit/s for HD, 50 MBit/s for UHD/4k.
– H.265, minimum 2 MBit/s for SD, 15 MBit/s for HD, 50 MBit/s for UHD/4k.
– MPEG-2.
– DV, DVCAM, DVCPRO, and their variants.

Note: The title must adhere to Cine Global Entertainment’s Compression Requirements. Learn More.

File Format:

– mov, mp4, mpg/mpeg, ts, mkv, and ogg.
– Maximum file size: 1TB.

Video:

– Maximum 2 seconds before the program starts and 2 seconds after it ends.
– Exclude color bars, slate, MPAA/FBI cards, test-tone, pre-roll, and post-roll.
– Video must begin and end with at least 1 black frame.
– No permanently burnt-in subtitles throughout (Exception: Trailer – see below). Partially burnt-in subtitles are acceptable for mixed-language or inaudible dialogue. See Text Tracks.
– Non-interlaced. Learn more.
– No blended frames or ghosting. Learn more.
– No padding, letterboxing, or pillarboxing.
– No permanently burnt-in watermarks or logos.
– Exclude URLs or promotional content (e.g., websites, Facebook, coming soon dates, available to download).
– Square pixels. Learn more.

Resolution:

– Minimum width: 640 pixels.
– Maintain the original resolution. Do not upscale or downscale.

Frame rates:

– Original framerate: 23.976, 24, 25, 29.97, or 30. Do not convert the framerate unless the source is unsupported. For example, convert 59.97/60 fps to 29.97/30 fps.
– Avoid duplicated frames and blended frames.

Chapter & Ad Breaks:

– Learn how to add chapter and ad breaks.

Audio:

Codec:

– PCM: minimum 48 kHz 16 Bit.
– AAC or MP3: minimum 128 kbps (stereo).
– AC-3: minimum 192 kbps (stereo).

Channel layout:

– Stereo (Lt Rt) is required. We also support additional audio streams and channel configurations, including all surround formats. For surround audio, discrete Lt Rt audio is necessary in addition.
– If the title is or was ever available in surround, we require surround plus Lt Rt tracks.

Trailer:

In addition to the requirements above (Codec, Resolution, etc.):

– Burned-in English subtitles are required for non-English dialogue.
– Maximum duration: 6 minutes, recommended 2 minutes and 30 seconds or less.
– Only one trailer is allowed.

Image Listing Requirements:

For Single Works:

– 2:3 aspect ratio – Minimum 1400 x 2100 pixels (required).
– 3:4 aspect ratio – Minimum 1575 x 2100 pixels (required).
– 16:9 aspect ratio – Minimum 1920 x 1080 pixels (required).
– 16:6 aspect ratio – Minimum 1920 x 720 pixels (highly recommended).
– 4:3 aspect ratio – Minimum 1920 x 1440 pixels (highly recommended).
– 2:1 aspect ratio – Minimum 1920 x 960 pixels (highly recommended).
– 16:9 Textless (3 images) – Minimum 1920 x 1080 pixels (highly recommended). NOTE: Upload under Other Images and label each one “16×9 textless”.

For Series:

– 2:3 aspect ratio – Minimum 1400 x 2100 pixels (required).
– 3:4 aspect ratio – Minimum 1575 x 2100 pixels (required).
– 16:9 aspect ratio – Minimum 1920 x 1080 pixels (required).
– 4:3 aspect ratio – Minimum 1920 x 1440 pixels (required).
– 16:9 Textless (3 images) – Minimum 1920 x 1080 pixels (highly recommended). NOTE: Upload under Other Images and label each one “16×9 textless”.

For Each Episode in a Series:

– 4:3 Textless – Minimum 1920 x 1440 pixels (highly recommended). NOTE: Upload under Other Images and label it “4:3 textless”.

Content Quality Requirements:

– JPEG or PNG format, no PSD.
– Avoid stretched or padded images.
– The title name must match the metadata exactly and be readable at thumbnail size.
– Exclude images with only plain title text and solid color(s) in the background.
– Maintain consistency in imagery and fonts across all images.
– Exclude subtext or promos such as credits, billing blocks, production companies, actor names, taglines, URLs, quotes, streaming service logos, festival laurels, QR codes, release dates, etc.
– Avoid season numbers.
– Images depicting drug usage, nudity, excessive violence, etc., are not allowed. However, discreetly presented images of weapons are permitted as long as they do not point at the viewer or characters in the image.
– Stills are not mandatory but recommended.

Our requirement is that all content must be submitted with English closed captions.

Closed captions serve not only hearing-impaired viewers but also fulfill the demands of streaming channels for various reasons beyond hearing issues. Nowadays, audiences often watch films in noisy cafes, on commuter trains, in bars, or simply at home while multitasking with cooking and children. Closed captions enable viewers in all these scenarios to comfortably enjoy your content.

Basic Requirements:

– We prefer the SubRip (.srt) format in plain UTF-8. We recommend using a text editor like BBEdit to open and save your .srt files in UTF-8 format.
– Scenarist Closed Captions (.scc) are also accepted. SCC files require the selection of a frame rate. Learn more about SCC.
– All text tracks should be complete, accurate, and synchronized with the video at all times.
– Proper punctuation and spelling are essential.
– Avoid using formatting tags.
– For other file formats, you can convert them to SubRip using the following applications or web apps: Subtitle Edit, Subtitle Converter, REV Caption Converter.
– We recommend playing back your video in our system with the text track enabled, jumping to random spots to ensure the text track remains in sync.

Text Track Rule Requirements:

– Each subtitle should be limited to a maximum of 43 characters per line.
– Maintain a minimum gap of 66 milliseconds between subtitles.
– The maximum characters per second should not exceed 25.
– Subtitle duration should range from a minimum of 800 milliseconds to a maximum of 8000 milliseconds.
– Each subtitle should not exceed a maximum of 2 lines.
– Subtitles shorter than 43 characters should remain unbroken.
– We recommend using the “Fix common error” feature in Subtitle Edit to identify and rectify any rule errors before submitting your title.

Mixed Language Titles:

– If English is the primary audio language, you can include burned-in English subtitles for non-English dialogue and provide a separate English closed caption file that excludes the lines already burned-in.
– If English is a secondary audio language, the main video should be provided without burned-in subtitles. Instead, you should include a complete English closed caption file that covers all dialogues and atmospherics. Additionally, it is recommended to upload two additional English text tracks:
1. English subtitles solely for non-English dialogue, excluding atmospherics.
2. English closed captions for English dialogue along with atmospherics.